ABestKitchen is an online kitchen store that ships to both commercial establishments and to the general public. Thousands of supplies for restaurants, kitchens and bars are stocked in the Ohio warehouse and shipped worldwide.
Categories for items are:
There are several top brands to choose between, including (but not limited to):
Specific items include (but are not limited to):
- Work Tables
- Coolers and Freezers
- Beer Dispensers
- Coffee Equipment
- Ice Machines
ABestKitchen uses environmentally friendly practices by carrying ENERGY STAR products. ENERGY STAR products use less energy, save money and help protect the environment.
Since 1998, ABestKitchen has been online selling restaurant equipment. The president is Richard Papaleo. ABestKitchen is part of A Best Fixture Inc. in Akron, Ohio, United States. The private company was incorporated in Ohio.
The staff is full of experienced professionals in the kitchen equipment industry, such as dealers and restaurant owners. Company headquarters is in Ohio. The exact address is Abest Kitchen, 424 West Exchange Street, Akron, OH 44302.
There are very few online reviews of ABestKitchen. Consumer reviews are mixed, as explained by the review at OrderScienceBooks:
"...As per customer ratings, ABestKitchen.com has fallen short in terms customer service and shipping expenses. Consumers have complained that the shipping expenses, especially for large equipment are difficult to cope with. It is a fight between want and need to decide if the product is worth its shipping cost. Also consumers have not been happy with the kind of customer services ABestKitchen.com have made available and wish for it to be more interactive and helpful. However, consumers have rated the website highest in product meeting expectations and charges stated clearly before order was placed. This makes the website trustworthy and honest..."
There are online coupon codes for ABestKitchen listed on several websites across the web. The majority of review pages come from this website, Knoji. Wendy 808 gives the company four stars, while Bun S. gives two stars. Again, mixed ratings are found here.
The company has been BBB Accredited since 1998. The Better Business Bureau gives ABestKitchen a grade of A+, which is the highest rating available. In the last three years, the company has had two complaints closed (one for Billing/Collection Issues and one complaint for Problems with Product/Service).
The company has been featured in the media for its television appearances. In May of 2010, ABestKitchen assisted with Rachael Ray's inspirational episode that transformed an inner-city teacher's culinary classroom into a state-of-the-art kitchen and bistro.
Other famous customers of the company include The Food Network, Emeril Live, USA Studios, Warner Brothers, and Disney Orlando Resort.
There are no awards or associations for ABestKitchen featured on its website. The website does carry Manitowoc Ice Series products, which are America's #1 selling brand of ice machine.
Alexa, The Web Information Company, lists www.akitchen.com's Traffic Rank at #707,761 globally and #156,124 in the US. Top search queries on the website are stainless steel, restaurant supply, and kitchen floor mats.
The website Compete lists the number of unique visitors for May 2012 (last month) in the US as 14,616. Compete writes that this is a rough estimate as "The sample size for this site is small..." The number of unique visitors in the US is down about 45% from one year ago. There are no related sites to show competitive rank.
On Google PageRank, ABestKitchen has a page rank of four out of ten.
The company has a poor social media presence. The company operates a blog, titled AbestKitchen Restaurant and Kitchen Equipment Blog. The blog is only updated about twice a month with new kitchen-related posts.
There is a Facebook page of the business. The Facebook page has just over 1,000 followers and only posts on its wall twice a month on average. There are few comments from followers.
On Twitter, @ABestKitchen has only two followers and has not tweeted yet. The Twitter profile link is not shown on the company website. There is no Google+ page.
For security, the website is secured by GeoTrust. Security is tested daily by McAfee SECURE. The electronic checkout screens use "https" in the URL, which means there is a secure connection.
Google's Safe Browsing diagnostic page does not currently list the status of www.akitchen.com as suspicious. Over the past 90 days, the site has not hosted malicious software or functioned as an intermediary for the infection of any sites.
ABestKitchen has a large selection of Sale Items. Examples of current prices at ABestKitchen are:
ABestKitchen appears to be more reasonable in price than competitor CKitchen. ABestKitchen has items for home use as well as for restaurant supply and therefore has a larger range of pricing than CKitchen. There are more lower-priced items at ABestKitchen than at CKitchen. For example, there are only two peelers at CKitchen that are under $70 USD, while there are many peelers within this price range at ABestKitchen.
Yes, the website does ship internationally in most cases. The FAQ Section explains that "Additional charges may apply". Charges vary according to destination and specific order. An exact shipping rate is quoted before order is sent.
Orders that are in-stock at the Ohio warehouse are generally shipped the same day when they are placed before 1pm EST Monday through Friday. Orders made during the weekend are processed the next business day. Larger orders and special order items may require more time to process and to ship them. There is no minimum order and the company does ship to residential addresses.
ABestKitchen has a Super Saver Free Shipping Program. Products listed online as "ships free with orders >$100.00" are eligible for the program; the items are shipped for free if orders are over $100 USD. The offer does not include handling charges, shipping upgrades and taxes. The offer only applies to US addresses in the contiguous 48 States.
For international orders, consumers can click the drop-down menu on the "Country" box at the checkout screen to see if the company ships to their own country of residence. The list is too long to include every country here. Examples are:
- United Kingdom
- Hong Kong
There are a variety of payment methods available at the website. There are more options than many online competitors. Payment methods available at ABestKitchen are:
- Google Wallet
- Major Credit Cards
The credit cards accepted at the website are:
- American Express
- Discover card
Debit Cards, EbillMe, and BillMeLater are not available.
The website has a 30-day return policy. Items are eligible for refund if the company is notified within 30 days of consumer's receipt of order. To arrange a return, call customer service at 330-535-2811 or email through the online form.
Consumers are not reimbursed for the shipping and insurance costs of the original order, the returned item(s), and any exchanged item(s). Large equipment items and special order items may require consumers pay a restocking fee. These fees are waived if the item is damaged, defective, or received in error.
Refunds are not accepted for items that have been used, are not in the original condition, missing original box and other "like new" accessories, and custom ordered products. As well, consumers must contact a customer service representative prior to returning an item for it to be accepted back.
Best Available ABestKitchen Coupon: